Basic Troubleshooting Steps

Basic Troubleshooting Steps
1. If  your issue occurred while you were installing or just after you installed the theme, please refer to the guide: Common Installation Issues. ...
Fri, 7 Oct, 2022 at 9:15 AM
How to Get Theme Support
  To help speed along with your request, we require that you follow the steps below before posting a ticket on the Help Desk. . Step 1 – First, please ...
Mon, 19 Sep, 2022 at 6:37 AM
Troubleshooting steps after an update / upgrade
Most often, the issues you have related to the update process are due to one of the following reasons: Incompatible WordPress version You can't...
Fri, 7 Oct, 2022 at 8:51 AM
Error logs - How to find them ?
Finding your Error Logs via FTP Your error logs  will help you to solve your WordPress problems. There are three common ways to access them.  First, let’s...
Mon, 30 Mar, 2020 at 6:12 PM
How to enable WP_DEBUG ?
WP_DEBUG WP_DEBUG is a WP constant that is found in the wp-config.php file. Once you define it in wp-config.php you’ll start seeing PHP notices and also...
Mon, 30 Mar, 2020 at 6:07 PM